I have a quality built house that I love. Moved in March 2020. Fast forward to my 11 month walk through for warranty work. Requests for warranty work went unanswered. Finally talked to Velvet and she let me know the issue. Some work was completed in May. A new employee, Eric, called to see if my warranty work was completed. I let him know some but not all. He checked it out and had it completed the next week! Thank you for your follow up in getting it taken care of.

Their building quality, understanding the requirements of customers in space, interiors and infrastructure is great. When compared to the market rate, their homes are at very affordable rates.

One of the best property dealers in Illinois. According to my budget they provided a very good house in a very good location. They are very helpful and special thanks to Jennifer. He is a very kind person and he explained each and everything without any hesitation.

It is a pleasure to recount our C.A. Jones' experience. They generally keep their words which actually I like most. Before purchasing property from them it seemed to us a hard task to buy a home in Illinois. We love our cozy house, its decor, and our society's ambience. Thanks a lot.

This company has set a high standard for home building, and we're grateful to have experienced their exceptional work firsthand. Highly recommended

They've flawlessly recreated our dream home, mirroring our desired design with precision and attention to detail.

We recently purchased a home from C.A. Jones, and we couldn't be happier with the quality of their work. Every aspect of the construction reflects their commitment to excellence. From the sturdy foundation to the meticulous finishes, the craftsmanship is truly outstanding.

Mindy was amazing to work with! She cared for my buyer just as much as I did, staying on top of everything to ensure smooth handling.

C.A. Jones, Inc. exceeded all my expectations when building our dream home. From the initial consultation to the final touches, their attention to detail and commitment to quality were evident. The team was professional, courteous, and always available to address any concerns. I highly recommend C.A. Jones, Inc. Construction to anyone seeking a reliable and trustworthy home builder.

We adore working with CA Jones! Their top-notch communication and honesty make every project a breeze. They're a trusted builder we can't wait to work with again!

Mindy was the best to work with!! She cared about my buyer as much as I did! She was on top of everything and made sure things were taken care of!!

December 15, 2023 To whom it may concern: CA Jones built a home for us in April of 2023. It is a beautiful home, nevertheless we had lots of things that needed to be fixed. I am happy to report that CA jones Warranty Program is working well under Kristin Younker’s leadership. Kristin helped us to efficiently correct over 12 issues that needed to be resolved. Kristin provided my wife and I with excellent customer service. Kristin listened to us. She showed understanding and compassion when we complained/explained our dilemma, and she took the necessary steps to resolve our issues under the CA Jones Warranty Program. By the length of this letter, you can see that my wife and I were absolutely pleased with the service we received from Kristin. To better understand our customers service satisfaction from Kristin, I categorically listed and rated the service we received from her. Service from Kristin Younker: 1. Responsiveness -Excellent 2. Follow-up-Excellent 3. Problem-solving-Excellent 4. Knowledge of the Warranty Program-Excellent 5. Professionalism-Excellent 1. Responsiveness: Kristin provided prompt responses on CA Jones’ Buildertrend. She addressed issues promptly and kept us informed throughout the warranty process. We rated her responsiveness as excellent! 2. Follow-up: Kristin followed- up with us using the Buildertrend and calling us by phone (to confirm scheduling work ). She scheduled her CA Jones’ team to make corrections. She connected us with a few contractors who needed to return to our home to fix items. She then checked back with us to ensure that we were satisfied. WOW! Kristin’s follow-up showed that the CA Jones’ Warranty Program values their customers after construction! We rated her follow-up as excellent! 3. Problem-solving: Kristin identified and understood the problems at our home and took the necessary steps to address the issues. All of the concerns were not covered by the CA Jones Warranty Program. Kristin made that clear. Nevertheless, we found that Kristin was decisive and fair. We rated her problem solving as excellent! 4. Knowledge: Kristin had a good understanding of the warranty services being offered by CA Jones. She helped us to navigate through the policies in the warranty program. Kristin knows what she is doing. We rated her knowledge of the warranty problem as excellent! 5. Professionalism: Initially, my wife and I were very frustrated with the number of things that needed to be fixed but Kristin’s professionalism calmed us down. Kristin maintained a professional and courteous demeanor at all times. Her tone over the phone was respectful and patient. She displayed empathy. She treated us with dignity and respect. We rated her professionalism as excellent! Thanks for adding Kristin to your Warranty Program team. I hope she stays with CA Jones Company. Sincerely, Ron and Dorretta Stephens

Mindy was kind and gracious throughout the process with my buyer. We had some hurdles and she was great at communicating and we were able to get to the closing table.

Building a new home is exciting but also stressful. There are many decisions to make. What do I need. What do I want. What colors, floors, counters, and the list goes on. At C. A. Jones, they have a way to ease some of the stress. Her name is Mindy Tracy. Mindy is there to help you every step of the way. From colors to accessories. She will suggest but is never pushy. She is there to remind you that this will be your home, and the final decision is yours. She is there to answer all your questions. At times, when things don't seem to be going as you expect, she has a way to calm you down and reassure you. Anna and I are so glad she was part of our new home construction experience. We love our new home. Thank you, Mindy. Keep up the good work.

We are so thankful for ALL the assistance and guidance we received from Mindy at C.A. Jones. Inc. Being novices and not knowing anything about building a new home and all the detail that goes into it. Thank you for your patience, returning phones calls and answering every questions. Even with the hiccups along the way she made the process a beautiful success. Our dream home has turned out better than we imagined. Mindy you and everyone(Velvet, and Jennifer )at C.A. Jones Inc. was a joy to work with, and we would do it again. Thank you all so much. Steve & Izella Simpson

We recently purchased a home from CA Jones. We went online before viewing the home and seen many negative reviews. We went into this assuming that the purchase experience may not be favorable however, we fell in love with the home. WOW! We were absolutely surprised with how the overall purchase experience was. We worked with Jennifer Hays, she was helpful, she gave us good insight and communicated affectively. She got the ball rolling and repairs that were needed, were completed ASAP. She made our purchase experience possible, and she was a joy to work with overall. If it would have not been for us speaking to Jennifer, we wouldn't have moved forward with the purchase of our home. Thanks, Jennifer for all of your help! We love our home and are looking forward to making years of memories in this home.

Mike Needles, president of C.A. Jones and I have met on a few occasions in the past couple of months to discuss home building and other business we are doing together. Mike is a wealth of knowledge and was easy to communicate with. He is responsive and was punctual to our scheduled appointments. I also met Jesse his project manager and superintendent. Jesse is also very easy to talk to and communicates well. Both men

I highly recommend CA Jones. The staff has been very responsive, fair, and extremely helpful in every step of the home building process. It’s refreshing to work with a builder that truly cares about their customers, has integrity, and gives back to the community.

CA Jones built my custom build on our 2.5 acres in Pocahontas. The man power that went into making this home exactly what we hoped for was worth the wait. The quality is shown throughout. Working with the design team to make each room have the look we wanted was a lot of fun. My favorite part of our CA Jones home is the high ceiling , 8ft interior doors, cedar columns & cedar pendants. We are VERY HAPPY in a STUNNING HOME ! Thank you CAJ Can’t wait for you to come back to finish the basement with your Remodel Team ✌️

This review is for CAJones post build employee Eric Kitchen. He is The Guy when it comes to taking care of any after purchase warranty concerns. I will say that he has been VERY responsive and takes each issue to heart to ensure its corrected. Thank you Eric for ensuring our house remains as perfect as it did the first day we took ownership. CAJones is lucky to have someone on their team that provides this level of service!

Jeremy and Eric have been the best to work with! They are great with keeping us updated and always there if we need anything taken care of! On another note, working with Travis and Mark while they install our Solar system has been great! These four guys really take great care of their clients. Thanks guys!

My wife and I built/ designed our first home with CA Jones. The building process went smoothly and we enjoyed picking out the colors, lightning fixtures, and appliances for our new home. Jeremy is an excellent employee for the company and really cares about the customer. One week before closing we had a few items that needed to be corrected, and Jeremy worked night and day to get our punch list completed in a timely manner. He even bought a water hose and washed our house for us. We are very excited for our home and are looking forward to living in it for the many years to come. Landry's

I've been in my house for about a year, and the team at C.A. Jones has been exceptional in terms of quality of work, responsiveness, and hard work. Throughout the construction, I received weekly updates as well as posts on the progress of my home several days a week. I had excellent communication with the home specialist. Any issues seemed to be on their radar and they were was addressing them and letting me know how. After a year, they returned and worked to resolve my issues I had under warranty, and they made the process simple. They even brought me dirt for my yard where I needed it. I have already recommended them to my friends and family, and I plan to have them build my next home. I am so happy I chose C.A. Jones to work with.

It's a good job and I injoy working with them..

Outstanding! That is the one word you need to use when you describe C.A. Jones builders. The level of craftsmanship and customer service is distinguished from others builders all the way around. They make true on "a new experience in home buying." As a customer we were transparent, kept integrity, and share our heart in every part of our process and in turn they the same resolve, and more. Please, don't just take my word for it. Give them a visit and see for yourself. If you do, tell them another satisfy customer sent you :)

Awesome!!

Yes it felt like forever to build our house and when you have a family that you are trying to settle it makes that time feel even longer. With a little understanding and determination we finally have a house that we can call home. Thank you to Jennifer Hays, Dave Fraizer, Jeremy Malcolm, Bill Browne and many others for making this possible. To everyone that is looking to build CA Jones Inc., you will not be disappointed and will absolutely love everything about them.

Friendly clean and very up to date with home improvement and design

Hi, I just wanted to let everyone know about CA Jones and their Solar panels. It was the best experience and best value. I had solar panels installed last summer and I am very satisfied. This past winter I was reading on Facebook about my friends and neighbors Ameren bills being from over $350 to over $500 to $600. I was overjoyed inside because all winter my bill never was over $180 and baby I was Thanking God for Travis and CA Jones for putting Solar Panels on my house. Thank you C.A Jones. Especially Travis and his Sons and other crew members that installed my Solar panels.

When I had my home designed and built, one of the services that I had included was the installation of the Solar system consisting of the Solar Panels and the Inverter. Travis and his team did an outstanding job in installing the panels and the inverter on the house back in October 2021. Once the panels and inverter was turned on and operational, I began to notice a change in my electrical bill. The electrical bill began to get smaller. Over the span of 6 months, the electric bill dropped by over $51. This month in April, I can say that lunch at Panera costs more than my monthly electric bill. This has inspired me to look at getting an additional 7 solar panels to be installed on my house. I would recommend investing in the Solar system project at C.A Jones. Travis's knowledge about the overall cost savings in solar/renewable energy is incredible.

Building a new home is definitely stressful, but Jeremy and Eric are angels! They’re the sole reason I closed on this property. Never let them go!!

Great team to work with. I would strongly recommend using CA Jones whether it be remodeling, solar, finding/building a new home, or consulting on what the best steps are for you wherever you are in your home search process.

I bought a spec home from CA Jones, and I am absolutely thrilled to have my forever home. I've known the owner for my entire life, honestly couldn't have had a better home buying experience. There was some initial delays at closing, but it was handled very quickly- and I am hoping to finally move in this coming week. Jennifer Hayes was awesome to work with and was really responsive the entire time. Just a good team to work with all around and are definitely good military friendly as well. Definitely would say if you are looking to build a home, or even get a spec home- check them out. You won't be disappointed. Edit: I wanted to update my review to include a shout out to Jeremy. The guy is hands down one of the most professional employees for this company. He helped me at the end of closing with getting any last second stuff done that was needed. And has gone above and beyond even past closing with questions on items that were not noticed until after closing or pointed me in the direction of who to reach out to. He's super knowledgable, and overall just really good at what he does. He takes pride and I feel like it doesn't get acknowledged enough. Definitely a great asset to C.A. Jones.

We love working with CA Jones! Communication is top-notch! They are honest and so easy to work with. Definitely a trusted builder that we look forward to doing business with!

As an agent specializing in residential real estate there is always a need for a great developer and builder. CA Jones do phenomenal job with their homes and not to mention their goal is to build energy sufficient homes which include solar batteries and at home charging stations for your vehicle. They have helped numerous of my clients to build a house of their dreams ! Make sure to talk to Nick Lovelace about all the options, floor plans 3D tours and materials CA Jones offer. Thank you !

This review is to reflect our home specialist Jennifer. We are still currently building our home with hopes to close next month. The process of building of home is overwhelming and stressful to say the least but she has done wonders at easing our worries throughout this process. She always comes through for us no matter what request or questions we may have. She’s really the best at what she does, you definitely want her on your side when building a home! Hoping the rest of our build goes smoothly and can’t wait to move into our beautiful home!

I wanted to write and give a much needed shout out to our home builder. We are so happy with our home. It was a wonderful experience to work with Mike in designing our home. He was super patient and understood our needs and desires. My husband and I couldn't be more pleased with our decision to work with Chris Jones' company. They were and are super attentive to this day. Any time we have an issue or concern, they get right back to us within the day or within 24 hours. In fact, just in the last few days, we were yet again given prompt customer service. The service is nothing short of fantastic and makes for a "no stress" environment for our family. We would work with them any day of the week, now and in the future. We encourage any one who is looking for a beautiful home to consider CA Jones Inc. as their home builder. They will not only build you a beautiful house, but a place that becomes your home the minute you step across the threshold.

I have been in over 100 homes and that CA Jones has built and I am also so very impressed with the quality and service. I would recommend them for anyone wanting to build.

They have awesome customer service and use high quality products to isure there customers happiness.